Shipping Policy

At Bellavie, we are committed to delivering your luxury handbags safely and efficiently. We partner with reputed courier services to ensure your order reaches you in perfect condition.

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festive seasons or sale events, processing times may be slightly longer.

Estimated delivery times within India:

Note: Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

• Shipping charges, if applicable, will be displayed during checkout before payment.
• Free shipping may be offered on eligible orders or during specific promotional campaigns.

Once your order is shipped, you will receive a notification containing:

• Unique Tracking ID
• Courier Partner Details
• Real-time Shipment Updates via Email or SMS

Courier partners generally make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Customers are responsible for providing accurate and complete delivery information. Prime Aura is not responsible for delays or misdelivery resulting from incorrect address details provided at the time of purchase.

If your package appears damaged upon delivery, please follow these steps:

• Take clear photos/videos of the package before opening.
• Contact our support team within 24 hours of delivery.
• Email us with your order number and the supporting images attached.

International shipping availability may vary by region. Please note that applicable duties, customs charges, or import taxes are the responsibility of the customer unless otherwise specified at checkout.

If you have any questions regarding your shipment, please reach out to us: